FAQs

Where are you based?

We're based in Illinois US but we ship from different fulfillment centers around the world.

How do I check the status of my order?

Once your order is fulfilled you will be sent a tracking number. Pls enter the tracking numer from below link. If that doesn't work please contact us directly via support@juststroll.com

 https://www.juststroll.com/pages/oder-tracking

What if I entered the wrong shipping address?

Please contact us as soon as possible. We will try to resolve this issue as best as we can. We will look at each case independently.